Singapore’s economy has faced turmoil and disruption in recent years, arising from the effects of the COVID-19 pandemic, war in Ukraine, and record-setting inflation levels. These challenges have highlighted the importance of agility, resilience, and adaptability to survive and thrive in today’s business landscape. For small and medium businesses (SMBs), which make up 99% of Singapore’s 290,000 registered enterprises, this means embracing digitalisation as the way forward.