Aftermarket service organizations have a tremendous opportunity to increase customer satisfaction while garnering more recurring revenue from servicing ever-more complex vehicles, machines, and more. Seizing that opportunity means implementing technology, including AI, that helps them capture and effectively utilize the data that is foundational to success.

It requires an approach that follows a given asset throughout its lifecycle and anticipates what customers may need at various stages. In this webinar, we’ll hear from experts from IDC and Syncron who will describe the current aftermarket landscape and what it takes to implement a lifecycle management approach that drives customer value and new revenue.