Learnings from Kyndryl’s Lived Experience of SAP Modernization: Turning Challenges to Triumphs

Kyndryl launched a bold transformation by consolidating hundreds of systems into a few, positioning SAP as a cornerstone and using the shift as a lever for growth. In this session, Michael Bradshaw, who was the CIO of Kyndryl at that time, shares lessons from Kyndryl’s 18-month SAP Cloud ERP transformation and how they tackled change management, avoided migration pitfalls, and built a business ready for AI.
The numbers tell part of the story: 375 systems consolidated into one, and 71,000 users onboarded globally. But the real insights come from using this as a catalyst for business transformation and the success of living on the platform and continuing to evolve. If you are hesitant to take the plunge or unsure on how to navigate this path, this session offers practical, hard-earned takeaways.

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