November 13, 2025

A premiere launch event hosted by NiCE

Discover how AI‑powered CX is making enterprises more efficient, more profitable, and more loved. Register now

Agenda at a glance

Join NiCE + Cognigy for a one-hour premiere launch event packed with strategies from executives, analysts, and global brands. Discover where to focus for maximum impact and leave with clear steps to accelerate growth and loyalty. 

Jumpstart your journey in the AI era

Learn how agentic and conversational AI are reshaping enterprise strategy by aligning efficiency, profitability, and loyalty in ways leaders can act on today.

Build strategy with insights from industry experts

Hear strategies and best practices from analysts and thought leaders showcasing the shared vision of NiCE + Cognigy, marking a new era for enterprise CX.

Turn innovation into enterprise value

See how a unified platform strategy maximizes AI’s impact in CX, connecting data, insights, and workflows to unlock compounding growth.

Jumpstart your journey in the AI era

Learn how agentic and conversational AI are reshaping enterprise strategy by aligning efficiency, profitability, and loyalty in ways leaders can act on today.

Featured speakers

From strategy to execution, our featured speakers bring the clarity, proof points, and real-world practices you need to accelerate intelligent customer experience across the enterpris

Cassie Kozyrkov

AI Luminary,
Former Chief Decision Scientist, Google

Angel Tania

Product Owner Conversational
Technologies,

adidas

Stijn Bannier

Global Product Director.Com,
App & Consumer Services
adidas

Max Ball

Principal Analyst,
Forrester

Scott Russell

Chief Executive Officer,
NiCE

Philipp Heltewig

Chief AI Officer and GM,
NiCE Cognigy

The future of CX won’t wait.
Neither should you.