Rapid transformation of the customer experience into ever-more seamless interactions with brands and organisations is a key imperative for any business seeking to push past competitors.

Adoption of agentic AI, a groundbreaking ‘new wave’ of AI that will enable autonomous decision making and collaboration, will likely be a technology game changer for those who pioneer it.

In this whitepaper:

• Learn about uses cases for agentic AI in customer experience.
• Understand more about building the data foundation needed to drive agentic AI.
• Find out how agentic AI is likely to evolve.