How to realize the full potential of cloud contact centers

For contact centers, the move to the cloud has been happening for some time, such that any growing pains are in the past. Now it’s time to capitalize on the potential the cloud offers in terms of access to new technology that can deliver significant improvements in contact center performance and capabilities. For the last several years, three leaders in the space – Amazon Web Services, Salesforce, and NeuraFlash – have been helping customers do just that. In this webinar, executives from each company will explain what a move to the cloud has to offer, along with the opportunities and benefits to be had taking advantage of the latest technologies, including AI.

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