Organizations invest heavily in cloud, automation, and AI technologies, yet many have yet to realize the full potential of their digital initiatives. Why? Because the real challenge lies in operational foundation itself, not the technology supporting it.

Intelligent Operations creates a new approach, shifting from reactive support models to proactive, predictive operations that drive business value. This Everest Group point of view shows how leading organizations are elevating their operations through intelligence, automation, and data-driven insights to make decisions in real time.

This point of view covers:

Assessing your current operational maturity
Building a strategic roadmap for cognitive operations
Transforming fragmented IT environments into integrated, resilient systems
Anticipating needs before issues arise
Discover how to position operations as a strategic enabler rather than a cost center and find the right partner to help you build intelligent, autonomous operations.