In this report, Ardent Partners has compiled the best and most widely used industry accounts payable benchmarks captured in their annual state of the market report, “The 2023 State of ePayables: Paving the Way for a Smarter Future.” In addition to describing and defining the KPIs being at the core of AP departments’ performance measurements, Ardent Partners details the trends they’ve seen among the metrics reported by respondents from around the world and what they believe this indicates or predicts for the year ahead when it comes to the ePayables processes

“Nearly three-quarters of all AP, P2P and finance leaders have identified smarter systems as the new innovation that will drive their organizations to the next level of performance. In 2024, it is clear that AI will be a key technology in those systems.”

Since 2010, Ardent Partners has conducted more ePayables market research than any other firm or consultancy in the industry. In that time, Ardent has benchmarked thousands of organizations across all aspects of their AP programs.

Download the report to get a clear picture of the most important metrics and benchmarks that AP departments should use to evaluate their success.