Executive Summary The financial services sector has become highly competitive as financial institutions, fintechs, and large technology players innovate at a rapid pace. To be successful, organizations must remain agile in the face of challenges and changes, while strengthening trust and loyalty with their customers. When customer trust is strong, financial services firms reap competitive and reputational benefits. Trust drives revenue, but trust is easily lost. This white paper explores how financial services organizations can bolster their competitive agility with better network visibility, which enables security and IT operations teams to deliver excellent customer experiences, maintain the security of sensitive data, and drive organizational efficiency. Complete visibility across distributed networks and the ability to take quick action on insights play essential roles in the operational success of financial institutions today