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The Human Resources Service Delivery Book of Knowledge

"The Employee Experience Imperative,” is the most comprehensive study. #EmployeeExperience #Employeeexpectations #HR #BestPracticesRead More →

The Evolution of HR Service Delivery in the New Digital Experience Era

"The Employee Experience Imperative,” is the most comprehensive study. #EmployeeExperience #Employeeexpectations #HR #BestPracticesRead More →

AMEX GBT integrates employee onboarding across HR, IT, and facilities with ServiceNow

"The Employee Experience Imperative,” is the most comprehensive study. #EmployeeExperience #Employeeexpectations #HR #BestPracticesRead More →

The Employee Experience Imperative (Research Report)

"The Employee Experience Imperative,” is the most comprehensive study. #EmployeeExperience #Employeeexpectations #HR #BestPracticesRead More →

Going Beyond Traditional Mystery Shopping to Understand Customer Experience

COVID-19 has impacted economic function. Whether the impact is temporary or permanent is largely unknown. #COVID-19 #Customer#Experience #Consumer#spendingRead More →

HR Analyst Report: Employee Experience Platform Has Arrived

According to leading global industry analyst, Josh Bersin, a new category of HR software has emerged – Employee Experience Platform...

Cybersecurity: The Human Challenge

Find out how IT managers really feel about cybersecurity #IT #cybersecurity #ITmanagers #cybersecurityskillsRead More →

Cybersecurity Evolved: The Sophos Business Impact

Customers running a Sophos cybersecurity system report a 90% reduction in day-to-day admin #Sophos #Sophoscybersecurity #cybersecurity #securityheadcountRead More →

Taking the Pain Out of Accounts Payable Management, 9 Tips for Building an Invoice Policy

Reworking an outdated invoice policy can be intimidating. #AccountsPayable #InvoicePolicy #research #vendorinvoiceRead More →

Nokia Improving capacity and performance for smart grid operations use case

As part of their exploration of new business models, many power utilities are looking at unregulated services as a potentially...

Nokia Utilities power up new services with fiber article

As part of their exploration of new business models, many power utilities are looking at unregulated services as a potentially...

The Game-Changing Power of Scenario Planning

As with so many things in life, the key to effective budgeting is to find the right balance. Yet achieving...