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Driving Value and Cost Optimization on the Cloud

Driving Value and Cost Optimization on the Cloud Did you know that 61% of organizations worldwide are aggressively shifting their...

Discover AWS for Software Companies

Discover AWS for Software Companies How to meet evolving customer demands using Software as a Service Are your day-to-day efforts...

Digitale Infrastruktur im Wandel: Wie Automotive und Tech-Branche die Mobilität von morgen gestalten

Die Mobilität von morgen ist softwaredefiniert, vernetzt und datengetrieben – und stellt Unternehmen vor tiefgreifende strukturelle Veränderungen. Im Zentrum stehen...

From cost to profit: Exceeding customer expectations with a value driven contact center

From cost to profit: Exceeding customer expectations with a value driven contact center In an increasingly competitive world, organizations risk...

Desbloquear el avance de la IA: cómo escalar controlando los datos, la infraestructura y el coste

Más del 83% de los proyectos de inteligencia artificial no logran superar la fase piloto. La principal causa es la...

ERP enabler or operational obstruction?

ERP enabler or operational obstruction? ERP is often viewed as a blocker to business agility, especially where inflexible, highly customized...

From productivity to profit: boost performance with Copilot

From productivity to profit: boost performance with Copilot Most businesses are starting to realise the users benefits of GenAI, with...

How to create a communication strategy for the future contact center

How to create a communication strategy for the future contact center All IT leaders are being tasked to do more...

Exploring your low code and AI opportunity: Why governance creates the foundations for success

Exploring your low code and AI opportunity: Why governance creates the foundations for success The burden on IT continues to...

Regulatory-Grade Multimodal Medical Data De-Identification and Tokenization

Healthcare and life science organizations are increasingly working with large-scale, multimodal datasets that include structured records, clinical notes, diagnostic images,...

金融業界顧客の最新動向レポート

次世代の AI であるエージェントが、デジタル労働力の新たな供給源を生み出し、金融業界に再び革命を起こそうとしています。全世界 9,500 人の金融機関の顧客を対象に実施した調査から、エージェントに関する期待事項や課題が明らかになりました。本レポートをダウンロードし、調査結果から得られた情報、 AI やデジタル体験の意見についてご確認ください。 ● 金融業界において、何が顧客のロイヤルティを育み、顧客離れを促進するのか ● デジタル顧客体験に関する、最新の好みと期待 ● エージェントとしてユースケースを含めた、業界でのデータおよび AI 活用の増加と進化に対する、消費者の捉え方Read More →

Why real-time is the future of data—and how to get there

In a world where every click, swipe, and transaction can shape a customer’s experience—or a business decision—in an instant, real-time...