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Customer Identity, Explained

When it comes to building Customer Identity and Access Management (CIAM) into your app, it’s not always a straightforward process....

The Total Economic Impact™ Of Meta Business Messaging For Customer Care

Retail and ecommerce companies use Meta Business Messaging (i.e., Messenger API or WhatsApp Business Platform) to make their customer care...

The Total Economic Impact™ of Business Messaging for Customer Care

Consumers increasingly expect the convenience of text-based and asynchronous channels when communicating with brands. #productivity#MetaBusinessRead More →

Implement These 10 Cloud Data Security Best Practices

In recent years, the frequency of cyber security attacks and the sophistication of cyber criminals has increased dramatically. #Cloud #cyber...

CIAM Buyer’s Guide

Having an online presence should be good for business. Online, you can learn more about your customers throughout their entire...

CIAM Customer Success Stories

Customers’ expectations are rising. With plenty of choice in where they do business online, they’ve become impatient with clunky logins,...

3 Ways IMDb’s third-party data enhances user engagement and experience

Gain consumer insights, deploy customer-centric features, and create personalized user experiences with third-party data from IMDb. #customer-centric#IMDbRead More →

The Future of Personalisation in B2C Marketing

Since we began this research project, whispers of macroeconomicdisruption have evolved into full-blown predictions of continued inflation #macroeconomic #digital #Read...

The State of Zero Trust Security 2022

The philosophy of Zero Trust security—“never trust; always verify”—has certainly struck a chord. It took decades for organizations to move...

Zero Trust Begins with Secure Identity

There is no denying that the perimeter has shifted with the adoption of mobile and cloud and we can no...

The Rise of Ransomware: Opportunities for Access and Monetisation

Ransomware has become the ubiquitous threat of our times, and it’s not difficult to figure out why. Two drivers loom...

Ransomware Prevention Advice: 5 things IT Leaders Need to Know

As organisations accelerated their digital transformations to keep up with remote working demands, the gaps left behind in their security...